Shop With Confidence
DarlingProducts.com is committed to protecting our customers' personal information.

We will store your shipping and billing information if you create an account with us, but this information will not be used by anyone but DarlingProducts and the third parties who provide services related to DarlingProducts.com as described below in our privacy policy.

At checkout, we require the credit card customer identification number (CIN) with every online purchase made with American Express, MasterCard and Visa Cards. The CIN is a 3 or 4 digit, numeric value that provides a cryptographic check of the information embossed on the card. This security feature is designed to protect you against consumer fraud. Your CIN will not be stored or maintained on any of our systems and you will need to provide the number every time a purchase is made on Darlingproducts.com.

Privacy Policy

At Darlingproducts.com, we are committed to providing excellent customer service and outstanding value in fine jewelry while respecting and protecting the privacy of our customers. Under no circumstances do we sell or rent information to other businesses, and we protect and enforce the confidentiality of this information. We respect your privacy and seek to protect the trust you place in DarlingProducts. Our Privacy Policy is explained in more detail below.

1. What information does DarlingProducts.com collect from our online customers?

For those individuals who visit our site but do not make a purchase, we collect and store IP ("Internet Protocol") addresses during the visit. No individualized information is collected, and the IP address is not traced to a particular individual. Similarly, we collect information, using that IP address, about the navigational or browsing activities of our visitors. Again, that information is not tied to any name or other personally identifying information but is used solely to provide generalized demographic data, such as what geographic areas our visitors are from and visitor browsing patterns. For those who make a purchase on DarlingProducts.com, in order to fulfill the order, we collect and store your name, address, shipping information, e-mail address, telephone number, purchase data, and billing information.

2. Does DarlingProducts.com use "cookies"?

"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Currently, if you place an item in a shopping basket during your visit to DarlingProducts.com, we will create a cookie containing a unique customer number on your computer. This function enables us to store items in your shopping cart until you make a purchase. Most web browsers automatically accept cookies, but you can usually change your browser to prevent such acceptance, which will result in your inability to purchase online from us. We do not retain any individualized information as a result of our use of cookies.

3. How does DarlingProducts.com use the individualized information that we collect?

We and the third parties who provide services related to DarlingProducts.com will use the information referenced above to fulfill your order and provide services related to DarlingProducts.com or the operation of our business. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, Web site evaluation, data analysis and, where applicable, data cleansing. The third parties who provide any of these services are authorized to use this information only in connection with the services they are engaged to perform.

We currently send e-mails only to those DarlingProducts.com customers who are interested in receiving information about our products and services. If you have previously received such e-mails, but no longer want to, contact us by unsubscribing to an e-mail you receive from us.

4. How is the information DarlingProducts.com collects stored and what security procedures do we have in place to protect the confidentiality of that information?

Currently, the DarlingProducts.com customer information that we maintain is stored in our internet database and in our corporate customer database. We limit access to that information to those within our organization with a business need to know. Most of our employees do not have access to that information. In addition, we enforce a policy against unauthorized disclosure or use of the information you share with us, and we instruct our employees concerning that policy. Those employees that do have access are required to abide by our privacy policy. We also require that those third parties who provide services to us and may have access to customer information (such as the third parties who provide Web site, customer service, data collection, storage and reporting services and mail vendors) share our commitment to maintaining your privacy and adhere to our company's nondisclosure requirements. As stated above, we do not under any circumstances sell or rent customer information to any outside company or organization nor do we permit any such organization to use customer information for its own business purposes.

In fact, we will release specific information about you only if we are compelled to do so to comply with valid legal processes such as a search warrant, subpoena or court order, or a valid administrative request from a law enforcement agency, or in the unlikely situation where we, in good faith, believe such information is necessary to prevent harm to you or others. As with any business, it is possible that as our business develops, we might sell or buy online businesses or other assets. In such transactions, information about customers often is among the transferred assets. We use secure server technology to keep your personal information - including your billing and account information - as secure as possible. Once your information is stored in a database, database security technologies and procedures in place to protect it from access by unauthorized employees or third parties.